Software & Services RIP, Colour and After-Sales Support

The part of the job you don't see: ONYX RIP for colour-managed, automated print-and-cut, and authorised HP Care Pack and Roland DG service from DPI's certified engineers.

ONYX RIPHP Care Pack ServicesRoland DG ServiceInstallation & Training
Everything in Software & Services

Software and Service Around Every Machine

RIP software, authorised service, installation and finance — the support layer behind every printer and cutter we supply.

Operator preparing print jobs in ONYX RIP software beside a large format printer
RIP & Workflow Software

ONYX RIP Software

ONYX is professional RIP (raster image processor) software. It turns your design files into printer-ready output with accurate, repeatable colour, then runs the production workflow: job queues, hot folders, nesting to save media and print-and-cut that sends cut paths straight to your cutter.

Best For
Colour-critical brand graphics, high-volume sign and display production, fine art and photo reproduction, and print-and-cut stickers and decals.
The Range
ONYX RIPCenter for a first printer; PosterShop for a full single workstation; ProductionHouse for production automation; Thrive for networked multi-printer shops with ColorCheck.
Why DPI
Installed and set up with your printers and cutters by DPI’s engineers, with operator training.
Colour ManagementPrint-and-CutNestingAutomationColorCheck
Technician working at an HP large format printer
HP Care Pack · Roland DG Service

Service & Support

DPI is the authorised service provider for HP Care Pack Services and Roland DG Service. Our certified engineers handle onsite repair, preventive maintenance and genuine parts, with SLA response options from next-business-day to same-day, so your printers and cutters keep producing.

Best For
Print shops that cannot afford downtime, new installations that need operator training, and machines due for preventive maintenance.
Covers
HP Care Pack extended coverage and remote monitoring for HP Latex printers; Roland DG Service with Roland-certified technicians, onsite assistance and genuine parts.
Contact
[email protected] · +60 3-9171 3388 · Mon–Fri 9:00 am–5:30 pm
SLA ResponseRemote MonitoringOnsite RepairGenuine PartsPreventive Maintenance
Two operators loading a printed board onto an HP Latex printerIn-House Certified Engineers
Every Machine We Sell

Installation & Training

In-house certified engineers install your printer or cutter and train your operators at installation.

InstallationOperator TrainingTroubleshootingMaintenance
0%6 · 12 · 24 MONTHS
Plus Trade-In on Eligible Used Printers
Qualifying Purchases

Finance & Trade-In

0% instalment plans over 6, 12 or 24 months, and trade-in on eligible used printers.

0% Instalment6 Months12 Months24 MonthsTrade-In
Questions

Software & Service FAQ

RIP (raster image processor) software turns your design files into printer-specific instructions — colour management, halftoning, resolution and ink. It keeps colour accurate from job to job and runs the workflow: job queues, hot folders, nesting to save media, and print-and-cut that sends cut paths to your cutter.

Keep Your Production Running

Talk to us about ONYX, service plans and preventive maintenance for your printers and cutters.